TXP support

Start with the account record, then follow the payment.

Use the options below for account, billing, quiz, or certificate problems.

Account

Sign in first

The account page shows the saved membership status, billing state, quiz progress, and certificate history.

Open sign in

Billing

Use Manage billing

Members with active Member Access can open Stripe from the account page to update payment details or cancel.

Open my account

Learning

Check the library

The protected quizzes appear only when Stripe-confirmed Member Access or earned 12th Dan status is active.

Open the library

Contact TXP

Include enough detail to trace the record.

Give the account email, what you clicked, the approximate time, and the Stripe receipt number if the issue concerns a payment. Do not include the password or card details.